Ofcom broadband and mobile checker app
16 December 2016
Our free app will help you get the best from your internet connection, whether you’re at home or on the move.
The mobile & broadband checker app lets you:
- Easily check indoor/outdoor mobile coverage and availability for voice, 3G and 4G services from all major providers.
- View broadband availability and speeds for any UK address.
- Quickly test the performance and speed of your mobile or broadband connection.
- Get tips on how to improve your internet connection or mobile coverage.
Download it for free to your smartphone or tablet from the following app stores:
Alternatively, you can use the mobile and broadband checker directly from a web browser from computers and other devices.
How do I check mobile and broadband coverage?
Tap the “check availability” option on the app’s home screen.
- Mobile - you’ll find out the availability of voice, 3G and 4G services from your operator, and all others, in your current location. You can check both indoor and outdoor service coverage.
- Broadband – the app will show you the speed (download and upload) and availability of broadband services at your current location.
You can also view the availability of mobile and broadband services using the interactive availability maps.
How do I run a test?
To check your broadband performance, connect your device to your Wi-Fi network and select “run a test” within the app. It will then run a series of tests to check how well your Wi-Fi is performing.
If it finds any problems with your Wi-Fi or broadband connection, the app will provide tips on how you can improve performance.
To get a complete view of your household’s performance, we recommend running multiple tests in different locations, at different times and on different devices.
For further information about the app its functionalities, read our FAQs.