Checklist for new phone or broadband contract

22 January 2014

If you're thinking of signing up to a new mobile phone, home phone or broadband deal, there are a few things you might want to consider first.

For instance, will the amount you pay each month stay the same over the course of the contract, or do different prices apply at different times?

And if the terms, including price (or prices), you agreed to at the outset of the contract change or increase unexpectedly, what are your rights?

This guide sets out some factors you might want to consider before signing a new contract and explains what you can do if the price you agreed to at the point of sale increases unexpectedly.