Tell us about your experience of

We want to know about your experience of using our website. Take part in our website survey (opens new window).

Switching broadband provider

This guide explains what you need to do if you want to switch your broadband to a new provider.

Are you experiencing problems with your current broadband provider, want to upgrade to a faster service, or have found a better deal with someone else?

Maybe you haven't decided to switch yet, but are looking into your options and want to know how easy it would be to change?