Using your mobile abroad


Since 31 December 2020, the EU rules on roaming charges no longer apply in the UK. This means that, like other destinations, the amount your mobile provider can charge you for using your mobile phone in EU countries, Norway, Iceland or Liechtenstein is no longer capped.

Each of the UK mobile operators have different approaches to roaming charges and fair use policies. It is important to check with your provider to see what their approach is before you use your mobile abroad. Some consumer protection measures (e.g. welcome messages, data roaming limits etc.) remain in place and apply regardless of the country you use your mobile phone in.

For general guidance on roaming and to help you understand the protections that remain in place we’ve put together some frequently asked questions: