Report: Choosing the best broadband, mobile and landline provider

30 April 2019

This is Ofcom’s third annual report on how service levels compare in telecoms.

As part of our work to ensure fairness for customers, we want to help people make more informed decisions about which provider is best for them. We also want to encourage providers to improve the quality of their services.

By shining a light on the performance of the UK’s main mobile, broadband and home phone providers, this report allows people to look beyond the price of a service.

Full report

Interactive report

Interactive report: Choosing the best broadband, mobile and landline provider 2018

Annexes

Research

Rate this Page

Was this page helpful?