Lost or stolen phone

Pickpocket stealing phone

Many of us would be lost without our mobile phone.

Unfortunately, thousands of phones go missing each year and many of these will have been stolen.

If your phone goes missing, you could be left with a much bigger headache than simply having to replace it.

Not only are many smartphones worth hundreds of pounds, thieves can also quickly rack up huge bills on stolen phones.

You may be liable for all charges run up on your phone until you report it as lost or stolen to your provider. Contact your provider as soon as possible to avoid facing high charges as a result of unauthorised use.

Request an alternative format

Call 020 7981 3040, use textphone 020 7981 3043 or write to the Digital team.

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