Mobile phones now do so much more than simply make calls that many of us would be completely lost without them.
Unfortunately thousands of phones do go missing each year and many of these will have been stolen.
But if your phone does go missing you could be left with a much bigger headache than simply having to replace your handset.
Not only are many smartphones worth hundreds of pounds, but thieves can quickly rack up huge bills on stolen phones.
You may be liable for all charges run up on your phone when it goes missing up until you report it as lost or stolen to your provider. Therefore, it's important you contact your provider as soon as possible to avoid facing high charges as a result of unauthorised use.
If your phone goes missing and you are with Three, Virgin Mobile, Vodafone, EE or O2 for mobile services, you should only be responsible for paying up to a maximum of £100 for any unauthorised usage outside of your allowance- if you report your phone as missing within 24 hours.
If you are with Vodafone and you miss the 24 hours but report your phone as missing within five days, you should only be responsible for paying up to £500 for unauthorised usage outside of your allowance. See the Government's announcement here
Always treat your phone as carefully as you would your bank or credit cards.
Take care when using your phone in public, don't let it out of your possession. Make sure you put a passcode on both your handset and SIM to make it more difficult for thieves to use.
These video guides show you how to do this on some popular handsets.
There are a number of other steps you can take to keep your mobile safe and prevent against unauthorised use
|Provider||Dialling from the UK||Dialling from Abroad|
|3||333 (Three phone) |
0333 373 3333 (any other phone)
|+44 7782 333 333|
|EE||07953 966 250||+44 7953 966 250|
|Orange||07973 100 150 (pay-monthly) 07973 100 450 (PAYG)||+44 7973 100 150 (pay-monthly) +44 7973 100 450 (PAYG)|
|O2||0344 809 0202 (pay-monthly) |
0344 809 0222 (PAYG)
|+44 344 809 0202 (pay monthly) |
+44 344 809 0222 (PAYG)
|T-Mobile||0845 412 5000||+44 79539 66150|
|Vodafone||03333 040191||+44 7836 191 191|
|Tesco Mobile||4455 (Tesco Mobile phone) |
0345 301 4455 (any other phone)
|+44 845 3014455|
|Virgin Mobile||789 (Virgin Media phone) |
0345 6000 789 (any other phone)
|+44 7953 967 967|