Understanding online communications among children

09 November 2023

In October 2023, Ofcom's powers as online safety regulator officially commenced, and part of our preparation has included carrying out research into people's online experiences.

This quantitative research aims to understand how children communicate online, and also the scale and nature of their experience of any potentially uncomfortable or unwanted contact online. The associated qualitative research aims specifically to understand how children communicate online while gaming, and when using apps designed to connect them to new people.

Research documents

Understanding online communications among children – Quantitative research (PDF, 1.1 MB)

Understanding online communications among children – Qualitative findings (PDF, 818.3 KB)

Ancillary research documents

Quantitative questions (PDF, 876.4 KB)

Quantitative data tables (XLSX, 4.5 MB)

Qualitative discussion guide (PDF, 523.1 KB)

Technical report (PDF, 238.7 KB)