Online fraud and scams

16 March 2023

Ofcom has commissioned a study to understand users' experiences of, and attitudes towards online fraud and scams.

We carried out this mixed-method (quantitative and qualitative) research in line with our duty to promote and research media literacy in the UK. It is one of a series of research studies to help inform our preparations for implementing new online safety laws.

The findings should not be considered a reflection of any final policy position that Ofcom may adopt when we take up our role as the online safety regulator.

DocumentDate published
Summary report (PDF, 704.6 KB)16 March 2023
Technical report (PDF, 698.4 KB)16 March 2023
Data tables (PDF, 1.8 MB)16 March 2023
Data tables (XLSX, 1.3 MB)16 March 2023