UK home broadband performance, measurement period March 2021

Reliable, good-quality broadband connectivity is an essential part of life for most people in the UK. The growing use of data-hungry activities such as video streaming, and increased levels of home working and learning during the Covid-19 pandemic, mean the need has never been greater.

Our Communications Market Report 2021 shows that 86% of UK households take fixed home broadband. To understand how these services perform, we commissioned SamKnows to set up a panel of people who connected a monitoring unit to their broadband router. Data from this panel, along with some data from broadband providers, enables us to measure the performance of home broadband services and assess how they vary by technology, package, location and time of day.

Supporting documents

Home Broadband Performance – Technical Report (published September 2021) (PDF, 1.5 MB)

Perfformiad Band Eang Cartref y DU – Trosolwg (PDF, 910.4 KB)

Home Broadband Performance – Annexes (published September 2021) (PDF, 397.2 KB)

Home Broadband Performance – Chart data (published September 2021) (CSV, 24.3 KB)

Home broadband panellist data (March 2021 data) (CSV, 2.2 MB)

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