In this update we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.
Fixed voice services
- UK fixed voice service revenues generated £1.8bn in revenues in Q1 2019, a decrease of 3.6% quarter-on-quarter and down 8.1% from Q1 2018. BT’s share of these revenues was 41.9%, a decrease of 2.8 percentage points from the previous year.
- Access revenues decreased by £74m (5%) from Q1 2018, while call revenues fell by £85m (19%) over the same period. In Q1 2019, access accounted for 80% of total revenues, up 3pp YoY.
- There were 31.9 million fixed exchange lines (including PSTN and ISDN channels) at the end of Q1 2019, 103k (0.3%) fewer than in Q4 2018 and a 180k (0.6%) year-on-year decrease. BT’s share of these lines was 38.6% in Q1 2019, a decrease of 0.4pp from from the pevious quarter.
- UK fixed telephony lines generated 10.3 billion minutes of outgoing calls in Q1 2019, down by 2.7 billion minutes (21%) compared to Q1 2018.
Fixed broadband services
- The UK had 26.7 million fixed broadband connections at the end of Q1 2019, up 109k (0.4%) from the previous quarter and 502k (1.9%) from Q1 2018.
- BT’s share of these lines was 34.4%, a decrease of 1.3pp year-on-year.
- There were 12.5 million ‘Other (inc. FTTx)’ lines (predominantly fibre) at the end of Q1 2019, a year-on-year increase of 2.5 million lines (25%).
From 2018, bundled revenues are reported according to the new IFRS15 accounting standard and do not include any device revenues.
- Mobile telephony services generated £3.4bn in retail revenues in Q1 2019, a £25m (0.7%) decrease from a year previously.
- Average revenue per subscriber in Q1 2019 was £13.45, with post-pay subscribers generating more revenue than pre-pay subscribers (at £17.26 and £4.74 respectively).
- The number of active mobile subscriptions (excluding M2M) was 83.9 million at the end of Q1 2019, down 0.2 million (0.2%) from a year previously. Over the same period, the number of dedicated mobile broadband subscriptions decreased by 0.5 million (9.2%), to 4.5 million.
- The number of mobile voice calls was 40.0 billion in Q1 2019, down 0.4 billion (0.9%) from a year previously. The number of mobile messages (including SMS and MMS) continued to decline over the same period, down 2.1 billion (11%), while data usage continued to increase rapidly, up 160PB (30%) year-on-year.
Telecommunications data revenues, volumes and market share update Q1 2019 (PDF, 375.6 KB)
Telecommunications data revenues, volumes and market share update Q1 2019 (CSV, 107.2 KB)