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Ofcom's research investigates the range of mobile options available to consumers, including different providers and opportunities for enhanced performance.
Our 2016 qualitative research report focused on those who conduct the vast majority of their online activities through their smartphone - either through choice or due to external factors limiting their access to alternative devices.
In 2011 we commissioned quantitative research into mobile coverage to understand consumers' information needs and what they think about coverage checkers.
Ofcom was approached by the avionic and telecommunications sectors suggesting that we should make moves towards the provision and use of mobile services on aircraft. This 2006 paper opened the discussion.
The availability of faster internet connectivity continues to grow, primarily as a result of the Welsh Government’s Superfast Cymru programme which is being implemented by BT.
This report highlights a number of developments that have taken place in Scotland over the past year, as well as showing differences in consumers’ use, take-up and engagement with media and communications services.
