Smartphones and mobile connectivity are an essential part of daily life for millions of people across the UK. To better understand how people are using mobile services, and the experience they receive, Ofcom has analysed crowdsourced data collected between January and March 2021 from around 280,000 Android devices across the UK.
In this report, we focus on the share of connections across wireless network technologies (2G, 3G, 4G, 5G, wi-fi), the success rate for mobile connections, the response times for different mobile technologies and how people in the panel use voice and data services. We also look at how these vary by network operator and location.
The maps below are interactive versions of the static maps in the written report.
Connection test success percentage
Median connection latency
The maps below are interactive versions of the static maps in the written report. They show the variation in the response time and success rate for 4G mobile connections across the UK, as well as changes in how and where people were connecting to wireless networks during the early stages of the coronavirus lockdown.