Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
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We carry out regular research into people's attitudes towards, and consumption of news.
We carry out regular research into how adults in the UK use and understand media.
We carry out regular research into how children in the UK use and understand media.
Our work to help improve the online skills, knowledge and understanding of UK adults and children.
The UK has a rich and varied news media landscape. We want to explore how the growth of online news has affected our media ecosystem.
Our work to understand people's online habits, behaviours and attitudes.
This document details our progress since we published our last annual plan in April 2023. We are proud of all we have achieved over the last 18 months across a range of disciplines including policy, research, evaluation, commissioning activities for communities and working with platforms.
We wanted to find out if behavioural techniques could be used to increase the number of users accessing online terms and conditions (T&Cs). And does accessing T&Cs actually make a difference to how people behave online?
This paper discusses how to understand user choices, preferences and welfare in an online context.