Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 13 March 2024
Last updated: 12 September 2024
We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.
Published: 20 July 2023
Last updated: 10 September 2024
Ofcom’s latest research into UK adults’ news consumption across television, radio, print, social media and other websites or apps.
Published: 9 September 2024
In December 2022, Ofcom commissioned 13 organisations to test and evaluate different approaches to improving media literacy skills among three cohort groups: children and young people; older adults, and; disabled people and people with learning disabilities. This report summarises the main challenges and lessons learned in terms of evaluating media literacy interventions.
PDF file, 1.91 MB
Published: 6 September 2024
Interactive data for our Mobile Matters 2024 publication.
Last updated: 6 September 2024
To better understand how people are using mobile services, Ofcom has analysed crowdsourced data collected between October 2022 and March 2023 from mobile devices across the UK.
Published: 17 October 2023
Last updated: 4 September 2024
Ofcom’s PND Report is prepared and published to supplement our infrastructure reports (known as our Connected Nations reports). The basis and purpose of this report are set out below and provide important context to the information we publish.
Published: 4 September 2024
This is our third forward-looking report about planned network deployments supporting very high speed broadband services in the United Kingdom, which, for all fixed networks we have examined, are now all based on full fibre technology.
Published: 2 September 2024
Published: 23 February 2024
Last updated: 30 August 2024
Ofcom measures electromagnetic fields (EMF) near mobile phone base stations. We have been taking these measurements for many years, gradually covering more and more locations across the UK.
Published: 14 March 2024
Last updated: 15 August 2024
Ofcom's statistical release calendar lists the Official Statistics we are due to publish in 2024.
Published: 31 July 2024
Ofcom’s annual Media Nations report is a research report for industry, policymakers, academics and consumers. Our main objectives are to capture evolving consumer behaviours and key trends in the media sector, and to set out how audiences are served in the UK.
Published: 8 November 2023
Last updated: 31 July 2024
A list of the programmes produced by the PSBs outside the M25, and criteria against which each programme qualifies as made outside London.
Published: 30 July 2024
This is a discussion paper by Ofcom’s Behavioural Insight Hub that presents research aimed at understanding the user relationships with social media T&Cs, specifically Community Guidelines.
As an evidence-based regulator, research is central to Ofcom’s work and decisions. Ofcom’s Research & Intelligence team commissions a large programme of research, working closely with policy-makers across Ofcom. When we’re commissioning our research, it is really important to us that it is inclusive of all consumers.
Published: 2 March 2023
Last updated: 30 July 2024
In this report, we present a range of data on the availability, take-up, use and affordability of communications services.
Published: 8 May 2024
This online trial tested different ways to encourage children to access age-appropriate user support materials (or help centre) during the sign-up process of a mock social media platform.
Published: 29 July 2024
In 2021 and 2022 Ofcom conducted research which looked at measures that could be taken by industry to prevent suspicious calls and messages reaching consumers. In 2024, research was conducted to update the previous research by exploring experiences of suspicious calls, texts and app messages.
PDF file, 336.63 KB
Published: 25 July 2024
Key trends emerging in Q1 from data we collect on the UK telecommunications sector.
Published: 8 March 2024
Last updated: 25 July 2024
In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.
Published: 25 January 2024
We publish the number of complaints we have received about landline, broadband, pay-monthly mobile and pay-TV services.
Published: 19 December 2023
Last updated: 24 July 2024
We are looking at the state of local media in the UK, including how well it meets audiences' changing needs and expectations in an increasingly online world.
Published: 27 November 2023
Last updated: 23 July 2024
Ofcom’s open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.
Published: 28 October 2022
Last updated: 22 July 2024
This report takes a snapshot of energy consumption of viewing on both platforms today, rather than judging which has the potential to be more energy efficient in the future. Our goal was to develop an understanding of what factors are most significant in driving the energy consumption of the respective platforms.
Published: 18 July 2024
Data collected from industry by Ofcom, data from Ofcom’s consumer research, and headline figures from selected third parties.
Showing 1 - 27 of 402
