Paula Carter (Chair)
Paula Carter has more than 30 years’ experience in the broadcasting sector, most recently as Director of Planning and Board Secretary at Channel 4. Previously she held senior policy and management roles at the BBC and ITV. Paula is a Committee member of the Wine Society and holds Non-Executive Director roles with the Port of London Authority and the productivity movement “Be the Business”. She is a magistrate on the South East London Bench, and represents Surrey as an RFU Council Member.
Emma Davison
Emma Davison has 20 years’ experience within the customer service industry, spanning sectors including retail, financial services and business process outsourcing.
Through her membership of industry bodies, including the Call Centre Association, Emma has played an active role in promoting and sharing best practice from across different industries, to help improve the quality of service consumers receive on a day-to-day basis.
Caroline Roberts-Cherry
Caroline is a BAFTA award-winning producer who runs the Manchester-based TV and digital production company Saffron Cherry, which has made content for the BBC, Sky, ITV, CBBC, Channel 4, iPlayer and cinemas. She is also the head of Man Possessed, a new ITV label in the North. Caroline established and went on to chair the Cultural Diversity Network North, which promoted diversity within broadcasting in the region. Caroline also encouraged social inclusion and employability through her role in the Greater Manchester Employer Coalition.
Caroline is a Royal Television Society judge and a trustee for Liverpool Everyman and Playhouse, previously a trustee at Royal Exchange Theatre, Manchester. Prior to running her own company, Caroline was a BBC executive producer responsible for shows such as Points of View, A Question of Sport and Mastermind. She is married with two sons in work.
Mark Smith
Mark Smith has been at the forefront of the mobile communications revolution since the early 1990s, playing an integral role in the foundation and establishment of the GSMA, the mobile industry’s principle global association, over more than two decades. This included the acquisition and growth of the mobile sector’s flagship global event, the Mobile World Congress. As Communications and later Marketing Director, he led communications globally to support the roll-out of digital mobile networks across the world as well as their evolutionary roadmap from 2G to 5G services. He created some of the first ground-breaking international platforms for the discovery of innovative start-ups and the recognition of best in class technology achievement and excellence.
Mark currently has his own consultancy, MSA Ltd which is focused on the intersection and convergence of media, entertainment and technology. He sits on the Content Steering Committee for IBC, the International Broadcasting Conference, is a strategic marketing advisor to IBC, TM Forum and a number of technology companies and is also a non-executive board member and trustee of the Henley Festival, a music and arts festival that attracts an annual audience of 30,000.
Alan Nunn
Alan is a Consulting Director at CGI, a Canadian IT and business consulting services firm operating in the UK and globally
He has over 30 years of experience in UK Telecoms, having worked in various roles at BT and as CTO at Newport Networks. He has experience in developing business strategy and creating roadmaps for technology solutions to meet complex business challenges. His roles have included architecting and implementing changes to BT’s core voice platforms, design and development of new products and services and strategic planning.
Alan has recently co-authored “UK Telecoms For Dummies”, a pocket guide to the UK Telecoms sector, as part of CGI For Dummies Series.
He is a member of the Institution of Engineering and Technology (IET) and of the Institute of Telecommunications Professionals (ITP) and is a Chartered Engineer.
Aaqil Ahmed
Aaqil Ahmed is a media consultant and former Head of Religion and Ethics at both the BBC and Channel 4. He is a Non-Executive Director of the Advertising Standards Authority and a council member of the Higher Education Funding council for Wales. Aaqil is co-founder and Board member of Princes Trust youth mentoring organisation Mosaic, and sits on the Rugby League Diversity group. Aaqil is also a Professor of Media at the University of Bolton and teaches at a number of universities in the UK.
Matthew Littleford
Matthew Littleford is Chair of The Reading Agency and a trustee for the theatre companies Frantic Assembly and Plaines Plough. Matthew was previously a Joint Managing Director of TV production company betty, Editorial Director for Digital at BBC Worldwide, Controller of UKTV, and Controller of Entertainment for ITV's digital channels. He is currently completing an MA in Politics and Contemporary History at King’s College, London.
As well as the appointed Members of the Advisory Committee, the Content Board Member, and the Communications Consumer Panel Member for the respective Nations are invited to attend Advisory Committee Meetings.
In England this is:
- Chris Holland – Communications Consumer Panel
- Monisha Shah – Content Board
