Ofcom recognises the importance of providing a website that is accessible to everyone, including people with disabilities.
If you're struggling to see or to read our website, you might find it helpful to use NVDA, which is a free screen reader. This can be very helpful if you have trouble seeing, if you have trouble reading online, or if English is not your first language.
AbilityNet has advice on making your device easier to use if you have a disability.
We will consider all reasonable requests for our publications in alternative formats or other languages.
Please call our Advisory Team on 020 7981 3040 or 0300 123 3333.
If you are deaf or speech-impaired, our textphone number is 020 7981 3043. Alternatively use our Video Relay Service if you would like to contact Ofcom in British Sign Language. Please note that these numbers only work with special equipment used by people who are deaf or hard of hearing.
Welsh speakers can call 020 7981 3042 or 0300 123 2023.
You can also email us to ask for an alternative format.
We operate these numbers and channels Monday to Friday from 9.00am to 5.00pm.
We are working towards WCAG 2.1 AA compliance for this website.
We seek to be 'forward-compliant' in accessibility. This means we make every effort to ensure that everything we have created and published online since 29 December 2003 (the date we assumed our statutory powers) complies with WCAG AA standards.
However, it is not possible to guarantee that older material previously published by our predecessor bodies and held in archives will meet accessibility criteria. Much of that legacy material was created without following accessibility standards and it is now very difficult to update this material.