Advice for consumers

Nuisance calls and messages

Fed up receiving these calls and messages? Find out what action you can take to protect yourself

Help and advice on how to get the most from your phones and broadband.

Choosing the best provider

We have collected information from people, businesses and providers to build a picture of service quality in the UK today.

Featured content

Call costs

Check your coverage

Telephone area codes

Ofcom broadband and mobile checker app

Mobile locking and unlocking

If you want to switch to a different provider but keep your existing handset, you may need to get it unlocked.

In this section

Costs, billing and switching
Safety and security
Tips and advice
Problems
Accessibility of communications services
Choosing the best provider