We want everyone to get the best from their phones and broadband.
We have collected information from people, businesses and providers to build a picture of service quality in the UK today.
You can see how well major providers did in 2016 according to key measures, or delve more deeply by reading the full report.
See how well major landline, internet and mobile providers did in 2016.
Help and advice on getting the best from your landline, internet and mobile providers.
Advice for small businesses on communications services.
Find out more about the work we are doing on service quality.