Comparing service quality

12 April 2017

We want everyone to get the best from their phones and broadband.

We have collected information from people, businesses and providers to build a picture of service quality in the UK today.

You can see how well major providers did in 2016 according to key measures, or delve more deeply by reading the full report.

Featured content

How does your provider compare?

See how well major landline, internet and mobile providers did in 2016.

Improve your service

Help and advice on getting the best from your landline, internet and mobile providers.

Service quality for businesses

Advice for small businesses on communications services.

Our work on service quality

Find out more about the work we are doing on service quality.