Residential and business narrowband and broadband access, and fixed telephony


Find documents relating to our reviews of the various fixed narrowband and broadband markets. This section contains information on the wholesale call termination, wholesale call origination, wholesale fixed analogue exchange lines, wholesale ISDN30 and ISDN2 lines and wholesale local access markets. It also includes information on the local-loop unbundling and wholesale line rental charge controls.

The fixed telecommunications market is made up of a variety of different markets which we have reviewed in different formats over the years. These include the fixed narrowband access markets, the fixed narrowband services markets, the wholesale broadband access market and the wholesale local access market.

The Narrowband Market Reviews (NMR) 2016 covers wholesale call termination, wholesale call origination, wholesale fixed analogue exchange lines and wholesale ISDN30 and ISDN2 lines.

The Wholesale Local Access (WLA) market concerns fixed telecommunications infrastructure – the physical connection between a home or business and the local telephone exchange/street cabinet. This connection is needed to support fixed line services such as voice calls and broadband internet access. Our 2017 review comprises a number of separate consultations covering our provisional assessment of the WLA market and proposals for charge controls, quality of service and physical infrastructure access (PIA) remedies.

The Wholesale Broadband Access (WBA) market review relates to the wholesale broadband products that communications providers provide for themselves and sell to each other. These services are one of the building blocks of the retail broadband offers that consumers buy. The wholesale broadband access market sits between the retail broadband market, which relates to the products that consumers buy, and the wholesale local access market, which relates to the access connection between the consumer and the network.

Notification on proposed direction to specify the fair and reasonable charge that BT may apply for MPF SML1
Consultation ended 5 May 2017

Wholesale local access market review
Consultation ended 9 June 2017

Narrowband Market Review
Statement published 30 November 2017

Wholesale broadband access market review
Consultation ended 14 September 2017

WLA and WBA Market Reviews - Competition in the Hull area
Consultation ended 14 September 2017

Regulation currently in place

Ongoing Reviews

Review of fixed call origination and termination markets 2016-19: Call for inputs
Call for inputs published 02 Apr 2015

Previous reviews and regulations can be accessed from the National Archives