UK home broadband performance, measurement period March 2022
Ofcom research published in our Communications Market Report 2022 shows that nearly nine in ten UK households (87%) take a home fixed broadband service. The widespread use of video streaming and other bandwidth-intensive services, along with growth in remote working following the Covid-19 pandemic, mean that people are demanding more of their broadband connections.
Good quality, reliable broadband connectivity is therefore an essential for most people in the UK; this report summarises our research to understand how these services are performing. The research is based on two main datasets: data collected by SamKnows Limited from its panel of volunteers who connect a hardware monitoring unit to their broadband router; and data provided to Ofcom by broadband providers.