Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 19 July 2023
Last updated: 1 October 2024
A guide to some of Ofcom’s most important telecoms regulations, guidance and voluntary schemes – ones that every phone or broadband provider should know about.
Published: 15 December 2022
Links to statements on changes to General Conditions of Entitlement.
Published: 16 August 2023
The General Conditions of Entitlement are the regulatory conditions that all providers of electronic communications networks and services must comply with if they want to provide services in the UK.
Published: 21 July 2023
Last updated: 26 September 2024
Details of the technical parameters of all analogue VHF, MF, and DAB transmitters (including services on multiplexes) currently on-air.
Published: 23 November 2023
Last updated: 24 September 2024
Ofcom and the UK's major telecoms providers have committed to promoting the role of women in technology roles.
Published: 15 February 2024
This register lists companies that have been granted powers under the Electronic Communications Code.
Published: 11 January 2024
Last updated: 16 September 2024
What the repeal of video-sharing platform rules means for providers.
Published: 1 March 2024
Last updated: 12 September 2024
Information on the renewal of the Channel 3 and Channel 5 licences, in time for the start of the next licence period in 2025.
We have decided to renew the Channel 3 and Channel 5 licences for a further ten years.
Published: 20 February 2024
Information about mobile network operators' obligations to provide good quality data and voice coverage across the UK.
Published: 27 June 2023
Last updated: 11 September 2024
The Openreach Monitoring Unit assesses whether Openreach is meeting our expectations for how it deals with both its customers and its competitors.
PDF file, 134.71 KB
Published: 6 September 2024
Last updated: 10 September 2024
Published: 19 September 2023
Information and all published documents from each of Ofcom’s reviews of Public Service Broadcasting (PSB).
Published: 10 September 2024
This document sets out the Terms of Reference for our 2025 review of public service media. The review will explain how the PSBs have delivered for UK audiences over the last five years and explore challenges and opportunities for the future provision of public service media.
Published: 15 September 2023
Last updated: 9 September 2024
Security guidance and contact information for communications providers and operators of essential services.
Published: 26 April 2018
Last updated: 6 September 2024
Guidelines for the provision of Calling Line Identification Facilities and other related services over Electronic Communications Networks Version 2
Published: 5 July 2023
Last updated: 30 August 2024
Coverage maps for small-scale DAB multiplexes.
Published: 19 August 2024
Results of the first round of community radio funding for the 2024-25 financial year.
Published: 25 May 2010
Last updated: 19 August 2024
The Community Radio Fund helps to fund the core costs of running Ofcom-licensed community radio stations.
Published: 4 March 2024
Last updated: 6 August 2024
Ofcom is tasked with holding the BBC to account in relation to its output and services, using the range of regulatory tools at our disposal.
This page gathers together the different parts of the BBC Operating Framework.
Published: 31 July 2024
As the UK regulator, our vision is to make sure communications work for everyone. This report sets out how Ofcom has performed against our objectives in 2023/24, and the impact of our work on people and businesses in the UK.
How well public service broadcasters met their programming quotas in 2024.
Published: 23 February 2022
Last updated: 29 July 2024
How Ofcom is responding to the widespread problem of scam calls and texts.
Published: 27 February 2024
Last updated: 26 July 2024
The Online Safety Act makes businesses responsible for keeping people, especially children, safe online. Here’s what you need to know and do now.
Published: 23 July 2024
Ofcom is exploring how online services could employ safety measures to protect their users from harm posed by GenAI.
Deepfakes are audio-visual content that has been generated or manipulated using AI, and that misrepresents someone or something. New generative AI tools allow users to create wholly new content that can be life-like and make it significantly easier for anyone with modest technical skill to create deepfakes.
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