Online fraud

Two children looking at a phone or tablet together.

Online service categorisation: information notices

Published: 17 October 2024

How Ofcom plans to issue information notices to relevant providers for the purpose of categorisation.

How to comply with the Online Safety Act: responding to Ofcom’s requests for information

Published: 17 October 2024

The Online Safety Act (OSA) makes businesses, and anyone else who operates a wide range of online services, legally responsible for keeping people (especially children) in the UK safe online.

Deepfake Defences: Mitigating the Harms of Deceptive Deepfakes

Published: 23 July 2024

Deepfakes are audio-visual content that has been generated or manipulated using AI, and that misrepresents someone or something. New generative AI tools allow users to create wholly new content that can be life-like and make it significantly easier for anyone with modest technical skill to create deepfakes.

Helping to tackle fraud under the new online safety regime

Published: 12 February 2024

Fraud is a real source of consumer harm, and criminals often use online services to target their victims.

Experiences of fraud online and through calls and texts

Published: 1 February 2024

Understanding people's experiences of encountering fraud and scams on landlines, mobile phones, apps and other online channels.

How easy is it to find stolen credit card details, drugs and weapons online?

Published: 21 September 2023

Google Search and Bing are linking in their top 20 search results to sites that claim to supply stolen credit card details, drugs and weapons, according to new research published by Ofcom.

Online content for use in the commission of fraud - accessibility via search services

Published: 18 September 2023

This report summarises the findings from research conducted by Ofcom on the existence of content, accessible via general search services1, relating to offers to supply articles (information or items) for use in the commission of fraud ('the offence').

Online fraud – how to protect yourself

Published: 16 March 2023

Last updated: 31 May 2023

Our recent research shows that around nine in ten people have seen content online they suspected was a scam or a fraud. So, it’s important to think about how you could protect yourself from online fraud.

Life Online: Ofcom launches online safety podcast

Published: 1 April 2022

Last updated: 25 May 2023

Ofcom has today launched Life Online, a new podcast diving into themes around online safety.

Online fraud and scams

Published: 16 March 2023

Ofcom has commissioned a study to understand users' experiences of, and attitudes towards online fraud and scams.

Back to top