Cheaper broadband and phone packages


Social tariffs can provide a safety net for customers who might be struggling to afford their broadband or phone services.

Broadband and mobile services

The broadband and mobile markets offer customers a wide range of choice, with different deals available to suit different needs. Some providers offer cheaper packages that are only available to customers who receive certain government benefits.

The table below sets out a list of available packages.

PackagePriceAverage speedYou could qualify if you receive...
BT Home Essentials£15 a monthAround 36 Mbit/sVarious benefits (in and out of work)
BT Home Essentials 2£20 a monthAround 67 Mbit/sVarious benefits (in and out of work)
Country Connect Social Tariff£15 a month50 Mbit/sVarious benefits (in and out of work)
G.Network Essential Fibre Broadband£15 a month50 Mbit/sVarious benefits (in and out of work)
Hyperoptic Fair Fibre 50£15 a month50 Mbit/sVarious benefits (in and out of work)
Hyperoptic Fair Fibre 150£25 a month150 Mbit/sVarious benefits (in and out of work)
KCOM Full Fibre Flex£14.99 a month30 Mbit/sVarious benefits (in and out of work)
NOW Broadband Basics£20 a month36 Mbit/sUniversal Credit or Pension Credit
Sky Broadband Basics£20 a month36 Mbit/sUniversal Credit or Pension Credit
Virgin Media Essential Broadband£15 a month15 Mbit/sUniversal Credit
VOXI For Now£10 a month5G where availableVarious benefits (in and out of work)

Voice-only landline services

BT and KCOM also provide cheaper voice-only landline tariffs to eligible households. Details of these are in the BT and KCOM links above.

Other support might be available to customers who cannot get online. If you’re struggling to pay your mobile phone or broadband bill, speak to your provider as soon as possible to see how they can help.

Tips for cutting your costs

Concerned about rising living costs, lots of people are looking at ways to save money on the services they use every day. This includes phone, broadband and pay-TV services.

Take a look at our tips to see if they could help you.