Information for the postal industry


This section includes information for people in the postal services industry, including information on the universal postal service order, UK legislation, and annual letters data.

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Universal postal service order

A description of the services that we considered should be provided in the UK as part of the universal postal service, and the standards with which those services need to comply.

UK legislation relating to the postal industry

A number of Acts implemented by the UK Government are relevant to the postal industry.

Annual monitoring updates on the postal market

An effective and ongoing monitoring regime is one of the key safeguards of the regulatory framework that Ofcom put in place in the postal sector in March 2012.

Annual letters revenues and volumes data

From FY 2017-18 we intend to collect volumes and revenues data on a regular basis only from those postal operators whose combined access and end-to-end letters volumes are expected to exceed two million or more items a year.