Published:
18 July 2025
Last updated:
12 December 2025
In this consultation we set out our provisional review of the wholesale rules (‘access conditions’) which apply to free-to-caller (080 and 116) phone numbers. We are proposing to retain these access conditions to ensure that businesses, charities and public sector organisations can continue to provide access to a range of services to consumers free at the point of use, including services of social value.
