Statistical release calendar 2018

If you wish to discuss or ask about any of these publications, please contact market.research@ofcom.org.uk. This email account will be checked once per day.

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January | February | March | April | May | June | July | August | September | October | November | December

January

Official statistics Date publishedContentData
Telecoms and pay-TV complaints publication Q3 2017 19 January 2018 Data showing Ofcom complaint volumes per 100,000 subscribers.

Telecoms and pay-TV complaints data tables Q3 2017 (CSV, 15.9 KB)

Telecoms and pay-TV complaints data tables Q3 2017 (PDF, 1.2 MB)

Telecommunications data revenues, volumes and market share update Q3 2017

25 January 2018 Telecommunications data revenues, volumes and market share.

Telecommunications data revenues, volumes and market share update Q3 2017 (PDF, 355.8 KB)

Telecommunications data revenues, volumes and market share update Q3 2017 (CSV, 17.6 KB)

Consumer issues survey: Experience of nuisance calls 31 January 2018 Data showing data on consumer’s experience of nuisance calls.

Consumer complaints data tables (PDF, 998.1 KB)

Consumer complaints data tables (CSV, 163.2 KB)

February

Official statistics Date publishedContentData
Residential postal tracker 2017 28 February 2018

Dataset of the residential postal tracking survey conducted in Q1, Q2, Q3 and Q4 2017, providing data on residential consumers' use of post and attitudes to postal services.

 
Business postal tracker 2017 28 February 2018

Dataset of the postal tracking survey of UK SMEs conducted in Q1, Q2, Q3 and Q4 2017. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used and attitudes to postal services.

 

March

Official statistics Date publishedContentData
Customer complaints research: Quality of service 1 March 2018This set of data tables contains the results from an online survey which was used to interview customers who had made contact with their provider with a complaint six months prior to the interview. It explores reason for and satisfaction with the providers handling of the complaint. Please note: total market data is weighted and provider level data is unweighted. 
Customer complaints research: Reason to complain 1 March 2018 This set of data tables contains the results from face to face omnibus survey which asked customers whether they have had reason to complain to their communications provider/s in the last 12 months.  
Customer satisfaction tracker23 March 2018This data is from a survey monitoring customer satisfaction in the communications market. 
PSB tracker data tables 2017 30 March 2018 Public sector broadcasting tracking survey: attitudes, satisfaction with provision and importance of characteristics associated with PSB provision in the UK.  

April

Official statistics Date publishedContentData
Cross-platform media tracker 2018   This set of data tables provides information onUK adults’ attitudes and opinions towards television and radio broadcasting, and related areas such as news consumption and privacy.  
Fixed broadband speeds (November 2017 data)   Fixed broadband speeds.  
Fixed-line broadband performance reports   Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.
Date of publication has moved from late February to mid-March to allow for additional data processing and quality assurance.
 
Technology tracker half 1 2018   Ofcom technology tracker data tables.  
Telecommunications data revenues, volumes and market share update Q4 2017   Telecommunications data revenues, volumes and market share.  
Telecoms and pay-TV complaints Q4 201718 April 2018Data showing Ofcom complaint volumes per 100,000 subscribers.  

May

Official statistics Date publishedContentData
Television access services: Data reporting provision of access services for the full calendar year 2017   Compliance with subtitling, audio description and signing quotas.  
Consumer issues survey: Experience of nuisance calls  

Data showing information on consumers' experience of nuisance calls.

 

June

Official statistics Date publishedContentData
News consumption in the UK Research into news consumption across television, radio, print and online 

July

Official statistics Date publishedContentData
Number of hours broadcast by public television broadcasters (within the PSB Annual Report)   Data showing Number of hours broadcast by PSB channels.  
Network compliance report   Compliance with a range of quotas including originations, independent productions, news, current affairs, made out of London productions and regional output.  
List of channels required to provide access services in 2018   List of television channels licensed by Ofcom required to provide access services in the UK and other EU Member States.  
Fixed broadband speeds (February 2018 data)   Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.  
Children's and parents' media literacy tables   Media literacy children and parents’ surveys: access, use and understanding of internet, television, mobile and other platforms among children aged 3-15 and their parents.  
Telecoms and pay TV complaints Q1 201818 July 2018Data showing Ofcom complaint volumes per 100,000 subscribers.  

August

Official statistics Date publishedContentData
Commercial broadcast television revenues and spend (within the Communications Market Report)  

Data showing revenues for the commercial TV sector in the UK.

 
Commercial radio revenues (within the Communications Market Report)  

Data showing revenues for the commercial radio sector in the UK.

 
Number of commercial radio services broadcasting (within The Communications Market Report)  

Data showing number of commercial radio services.

 
Number of hours broadcast by the multi-channel sector (within the Communications Market Report)  

Data showing number of hours broadcast by the multi-channel sector.

 
Post volumes and revenues (within the Communications Market Report)  

Data showing total revenues and volumes for the UK addressed letter market.

 

Telecommunications data revenues, volumes and market share update Q1 2018

 

Telecommunications data revenues, volumes and market share

 
Residential postal tracker Q3 2017 – Q2 2018  

Dataset of the residential postal tracking survey conducted, providing data on residential consumers' use of post and attitudes to postal services.

 
Business postal tracker Q3 2017 – Q2 2018   Dataset of the postal tracking survey of UK SMEs conducted. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used an attitudes to postal services.  

September

Official statistics Date publishedContentData
Fixed broadband speeds (May 2018 data)   Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.  
Public service broadcasting nations and regions compliance reporting   Compliance with a range of regional quotas including originations, independent productions and average hours of weekly regional programming from the BBC, the Channel 3 licenses and S4C.  
Made out of London register: Description of TV programmes produced outside London   A list of the programmes produced by the PSBs outside of the M25, and criteria against which each programme qualifies as Made Outside London.  
Consumer issues survey: Experience of nuisance calls   This set of data tables provides information on consumer’s experience of nuisance calls.  

October

Official statistics Date publishedContentData
Television access services: Report for the first six months of 2018   Compliance with subtitling, audio description and signing quotas.         
Fixed broadband speeds (August 2018 data)  

Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.

 
Switching tracker   This is data from a survey monitoring consumer supplier switching in the communications market.  
Technology tracker half 2 2018   Ofcom technology tracker data tables.  
Telecoms and pay-TV complaints Q2 201817 October 2018Data showing Ofcom complaint volumes per 100,000 subscribers. 

November

Official statistics Date publishedContentData
ICMR consumer research 2018   Survey data to compare the views of consumers in the UK communications market to other nations.  
Telecommunications data revenues, volumes and market share update Q2 2018   Telecommunications data revenues, volumes and market share.  
Annual Monitoring Report – post volumes and revenues   Data relating to letters, parcels and efficiency.  

December

Official statistics Date publishedContentData