Statistical release calendar 2019

If you wish to discuss or ask about any of these publications, please contact market.research@ofcom.org.uk. This email account will be checked once per day.

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January | February | March | April | May | June | July | August | September | October | November | December

January

Official statistics Date publishedContentData
Telecoms and pay-TV complaints publication Q3 2018  Data showing Ofcom complaint volumes per 100,000 subscribers. 

Telecommunications data revenues, volumes and market share update Q3 2018

31 January 2018 Telecommunications data revenues, volumes and market share.  
Consumer issues survey: Experience of nuisance calls   Data showing data on consumer’s experience of nuisance calls.  

February

Official statistics Date publishedContentData
Residential postal tracker 2018  Dataset of the residential postal tracking survey conducted in Q1, Q2, Q3 and Q4 2018, providing data on residential consumers' use of post and attitudes to postal services. 
Business postal tracker 2018  Dataset of the postal tracking survey of UK SMEs conducted in Q1, Q2, Q3 and Q4 2018. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used and attitudes to postal services. 

March

Official statistics Date publishedContentData
Customer complaints research: Quality of service   This set of data tables contains the results from an online survey which was used to interview customers who had made contact with their provider with a complaint six months prior to the interview. It explores reason for and satisfaction with the providers handling of the complaint. Please note: total market data is weighted and provider level data is unweighted.  
Customer complaints research: Reason to complain   This set of data tables contains the results from face to face omnibus survey which asked customers whether they have had reason to complain to their communications provider/s in the last 12 months.  
Customer satisfaction tracker   This data is from a survey monitoring customer satisfaction in the communications market.  
PSB tracker 2018  Public sector broadcasting tracking survey: attitudes, satisfaction with provision and importance of characteristics associated with PSB provision in the UK. 

April

Official statistics Date publishedContentData
Telecoms and pay-TV complaints Q4 2018   Data showing Ofcom complaint volumes per 100,000 subscribers.  
Technology tracker 2019  Ofcom technology tracker data tables. 
Telecommunications data revenues, volumes and market share update Q4 2018   Telecommunications data revenues, volumes and market share.  
Cross-platform media tracker 2019   Previously called 'media tracker', this set of data tables provides information on UK adults’ attitudes and opinions towards television and radio broadcasting, and related areas such as news consumption and privacy.  

May

Official statistics Date publishedContentData
Fixed-line broadband performance reports  Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.             
Television and on-demand access services: Data reporting provision of access services for the full calendar year 2018   Compliance with subtitling, audio description and signing quotas.  
Consumer concerns survey: Experience of nuisance calls  Data showing information on consumers' experience of nuisance calls. 

June

Official statistics Date publishedContentData
News consumption in the UK   Research into news consumption across television, radio, print and online.  

July

Official statistics Date publishedContentData
List of channels required to provide access services in 2020   List of television channels licensed by Ofcom required to provide access services in the UK and other EU Member States.  
Telecoms and pay TV complaints Q1 2019   Data showing Ofcom complaint volumes per 100,000 subscribers.  
Children's and parents' media literacy tables Media literacy children and parents’ surveys: access, use and understanding of internet, television, mobile and other platforms among children aged 3-15 and their parents. 
Fixed broadband speeds (February 2019 data) Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. 

August

Official statistics Date publishedContentData
Number of hours broadcast by public television broadcasters (within the Media Nations report) Data showing number of hours broadcast by PSB channels. Please note: publication date may change. 
Network compliance report Compliance with a range of quotas including originations, independent productions, news, current affairs, made out of London productions and regional output. Please note: publication date may change. 
Commercial broadcast television revenues and spend (within the Media Nations report) Data showing revenues for the commercial TV sector in the UK. Please note: publication date may change. 
Number of hours broadcast by the multi-channel sector (within the Media Nations report) Data showing number of hours broadcast by the multi-channel sector. Please note: publication date may change. 
Made out of London register: Description of TV programmes produced outside London A list of the programmes produced by the PSBs outside of the M25, and criteria against which each programme qualifies as Made Outside London. Please note: publication date may change. 
Commercial radio revenues (within the Media Nations Report) Data showing revenues for the commercial radio sector in the UK. Please note: publication date may change. 
Number of commercial radio services broadcasting (within the Media Nations Report) Data showing number of commercial radio services. Please note: publication date may change. 
Public service broadcasting nations and regions compliance reporting Compliance with a range of regional quotas including originations, independent productions and average hours of weekly regional programming from the BBC, the Channel 3 licenses and S4C. Please note: publication date may change. 
Community radio revenues and expenses Data showing revenues for the community radio sector in the UK. Please note: publication date may change. 
Post volumes and revenues (within the Communications Market Report)  Data showing total revenues and volumes for the UK addressed letter market. 
Residential postal tracker Q3 2018 to Q2 2019  Dataset of the residential postal tracking survey conducted, providing data on residential consumers' use of post and attitudes to postal services. 
Business postal tracker Q3 2018 to Q2 2019   Dataset of the postal tracking survey of UK SMEs conducted. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used and attitudes to postal services.  

Telecommunications data revenues, volumes and market share update Q1 2019

 

Telecommunications data revenues, volumes and market share.

 

September

Official statistics Date publishedContentData
Fixed broadband speeds (May 2019 data)   Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.  
Consumer concerns survey: Experience of nuisance calls   This set of data tables provides information on consumer’s experience of nuisance calls.  

October

Official statistics Date publishedContentData
Affordability of communications services research   Data which tracks and provides insights into the affordability of communications services among UK adults.  
Telecommunications data revenues, volumes and market share update Q2 2019   Telecommunications data revenues, volumes and market share.  
Switching tracker  This is data from a survey monitoring consumer supplier switching in the communications market. 
Television and on-demand access services: Report for the first six months of 2019   Compliance with subtitling, audio description and signing quotas.         
Telecoms and pay-TV complaints Q2 2019 Data showing Ofcom complaint volumes per 100,000 subscribers. 

November

Official statistics Date publishedContentData
Annual Monitoring Report – post volumes and revenues Data relating to letters, parcels and efficiency. 
Fixed broadband speeds (August 2019 data)  Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. 

December

Official statistics Date publishedContentData
Adults’ media literacy tracker 2019 Media literacy adult surveys: access, usage and understanding of internet, television, mobile and other platforms among the 16+ adult population of the UK. 

European Broadband Scorecard 2019

 Comparative international data on the coverage, take-up and use, price, speed and choice of broadband services.