Cheaper broadband and phone packages
Social tariffs can provide a safety net for customers who might be struggling to afford their broadband or phone services.
Broadband and mobile services
The broadband and mobile markets offer customers a wide range of choice, with different deals available to suit different needs. Some providers offer cheaper packages that are only available to customers who receive certain government benefits.
The table below sets out a list of available packages.
| Package | Price | Average speed | You could qualify if you receive... |
|---|---|---|---|
| BT Home Essentials | £15 a month | Around 36 Mbit/s | Various benefits (in and out of work) |
| BT Home Essentials 2 | £20 a month | Around 67 Mbit/s | Various benefits (in and out of work) |
| Country Connect Social Tariff | £15 a month | 50 Mbit/s | Various benefits (in and out of work) |
| G.Network Essential Fibre Broadband | £15 a month | 50 Mbit/s | Various benefits (in and out of work) |
| Hyperoptic Fair Fibre 50 | £15 a month | 50 Mbit/s | Various benefits (in and out of work) |
| Hyperoptic Fair Fibre 150 | £25 a month | 150 Mbit/s | Various benefits (in and out of work) |
| KCOM Full Fibre Flex | £14.99 a month | 30 Mbit/s | Various benefits (in and out of work) |
| NOW Broadband Basics | £20 a month | 36 Mbit/s | Universal Credit or Pension Credit |
| Sky Broadband Basics | £20 a month | 36 Mbit/s | Universal Credit or Pension Credit |
| Virgin Media Essential Broadband | £15 a month | 15 Mbit/s | Universal Credit |
| VOXI For Now | £10 a month | 5G where available | Various benefits (in and out of work) |
Voice-only landline services
BT and KCOM also provide cheaper voice-only landline tariffs to eligible households. Details of these are in the BT and KCOM links above.
Other support might be available to customers who cannot get online. If you’re struggling to pay your mobile phone or broadband bill, speak to your provider as soon as possible to see how they can help.
Tips for cutting your costs
Concerned about rising living costs, lots of people are looking at ways to save money on the services they use every day. This includes phone, broadband and pay-TV services.
Take a look at our tips to see if they could help you.