Statistical release calendar 2022
If you wish to discuss or ask about any of these publications, please contact market.research@ofcom.org.uk. This email account will be checked once per day.
Update 13 May 2022 – Comparing Customer Service
The Choosing the best broadband, mobile and landline provider (Comparing Customer Service) report will now be published on 18 May. This was included as a publication in May in error as it is not an official statistic but rather contains official statistics published in February 2022.
All official statistics contained within this report can be found in the February publications: Customer Satisfaction Tracker, Reasons to Complain Tracker and Complaints Handling Tracker.
In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, Ofcom's Official Statistics are eligible for privileged early access to named individuals. We publish the lists of those individuals against the relevant statistics.
Go straight to a month
January | February | March | April | May | June | July | August | September | October | November | December
January
Official statistics | Date published | Content | Data |
---|---|---|---|
Covid-19 Affordability Tracker | 25 January 2022 | Data tables tracking the affordability of communication services among UK adults during the Covid-19 pandemic. Data collected in June, August, October and December 2021. | Covid-19 Affordability tracker data tables and associated documents |
Telecommunications Market Data Update Q3 2021 | 27 January 2022 | Telecommunications data revenues, volumes and market share. | Telecommunications data revenues, volumes and market share update Q3 2021 (PDF, 380.1 KB) Telecommunications data revenues, volumes and market share update Q3 2021 (CSV, 123.1 KB) Note: The data for ‘Other (inc. FTTx)’ fixed broadband lines in Table 16: Summary of residential and small business broadband connections at end of quarter (000's) has been restated. This is to resolve an error which resulted in the double-counting of some fibre-to-the-cabinet lines and meant that the Total and ‘Other (inc. FTTx)’ broadband connections were overstated by c.230k (0.8% and 1.2% respectively). This has been corrected in the attached report, which shows the total number of residential and small business broadband connections to be 27.635 million at the end of Q3 2021. |
Television Access Services (Channel 4) | 28 January 2022 | Data reporting provision of access services for the full calendar year 2021. Note: the rest of this dataset will be published as usual in May. This is only data for Channel 4. | Television and on-demand programme services: Access services report 2021 (Channel 4) |
February
Official statistics | Date published | Content | Data |
---|---|---|---|
Adults' Media Literacy Tracker | 1 February 2022 | Media literacy - adults' surveys: access, use and understanding of internet, television, mobile and other platforms among the 16+ adult population of the UK. | Adults’ Media Literacy Tracker 2021 data tables and associated documents |
Telecoms and Pay-TV Complaints Q3 2021 | 8 February 2022 | Data showing Ofcom complaint volumes per 100,000 subscribers. | |
Residential Postal Tracker Q1-Q4 2021 | 14 February 2022 | Dataset of the residential postal tracking survey conducted, providing data on residential consumers' use of post and attitudes to postal services. | Ofcom Residential Postal Tracker - Technical Annex (PDF, 286.2 KB) Ofcom Residential Postal Tracker Q1-Q4 2021 (PDF, 21.3 MB) |
Children's and Parents' Media Literacy Tracker | 17 February 2022 | Media literacy surveys among children and parents: access, use and understanding of internet, television and other media among children aged 3-17 and their parents. | Children's and Parents' Media Literacy Tracker 2021: data tables and associated documents |
Customer Satisfaction Tracker | 17 February 2022 | Data which tracks levels of satisfaction with service provided by communication providers (Broadband, Landline, Mobile and Pay TV). | Customer Satisfaction Tracker: 2021 data tables (CSV, 470.9 KB) Customer Satisfaction Tracker: 2021 data tables (PDF, 1.5 MB) Customer Satisfaction Tracker: 2021 questionnaire (PDF, 415.4 KB) Customer Satisfaction Tracker: 2021 technical report (PDF, 179.2 KB) |
Reasons to Complain Tracker | 17 February 2022 | Data which tracks whether telecommunications customers had a reason to complain about the service they received; if they went on to make a complaint; and, if not, why not. (Broadband, landline, mobile and pay TV). | Reasons to Complain Tracker: 2021 data tables (PDF, 2.8 MB) Reasons to Complain Tracker: 2021 data tables (XLSX, 1.5 MB) Reasons to Complain Tracker: 2021 questionnaire (PDF, 198.3 KB) Reasons to Complain Tracker: 2021 technical report (PDF, 154.2 KB) |
Complaints Handling Tracker | 25 February 2022 | Data which tracks levels of satisfaction with various aspects of complaints handling by communication providers (Broadband, landline, mobile and pay TV). | Complaints Handling Tracker 2021 Annual Technical Report Complaints Handling Tracker Questionnaire (PDF, 321.8 KB) Complaints Handling Tracker unweighted tables – supplier crossbreaks (PDF, 6.4 MB) Complaints Handling Tracker unweighted tables – supplier crossbreaks (CSV, 1.5 MB) Complaints Handling Tracker weighted tables – total market crossbreaks (PDF, 2.3 MB) Complaints Handling Tracker weighted tables – total market crossbreaks (CSV, 302.8 KB) |
March
Official statistics | Date published | Content | Data |
---|---|---|---|
Public Service Media (PSM) Tracker | 2 March 2022 | Public service media tracking survey: attitudes and satisfaction with provision of characteristics associated with PSB provision in the UK across linear broadcasters and BVoD services. This is a new time series and not comparable to the previous PSB tracker, last published in January 2020, which has ceased. | PSM Tracker 2021 Technical Report (PDF, 480.7 KB) |
Business Postal Tracker Q1-Q4 2021 | 7 March 2022 | Dataset of the postal tracking survey of UK SMEs conducted. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used an attitudes to postal services. | Business Postal Tracker Q1-Q4 2021 - Technical Report (PDF, 251.6 KB) Business Postal Tracker Q1-Q4 2021 Weighted data tables (PDF, 84.2 MB) |
Communications Affordability Tracker | 15 March 2022 | Data tables tracking the affordability of communication services among UK adults from February 2022. | Affordability Tracker SPSS (SAV, 543.6 KB) Affordability Tracker Data tables (XLSX, 1.6 MB) Affordability Tracker Data Tables (CSV, 1009.3 KB) Affordability Tracker Codebook (XLSX, 77.5 KB) |
April
May
Official statistics | Date published | Content | Data |
---|---|---|---|
Communications Affordability Tracker | 13 May 2022 | Data tables tracking the affordability of communication services among UK adults from April 2022. | Affordability Tracker SPSS (SAV, 569.2 KB) Affordability Tracker Data tables (XLSX, 2.0 MB) |
Impacting/Limiting conditions tracker | 23 May 2022 | This data looks at access, use and the impact different conditions have on communications services. | |
Television and On-Demand Access Services: Data reporting provision of access services for the full calendar year 2021 | 26 May 2022 | Compliance with subtitling, audio description and signing quotas. |
June
Official statistics | Date published | Content | Data |
---|---|---|---|
News consumption in the UK | 7 June 2022 | Research into news consumption across television, radio, print and online. Ofcom has reviewed the News Survey this year in order to ensure that it remains fit for purpose. | |
News consumption in the UK - Kids survey | 7 June 2022 | Research into news consumption across television, radio, print and online amongst children aged 12-15. | |
Technology Tracker 2022 | 10 June 2022 | Technology Tracker data tables. | |
BBC Performance Tracker 2021/22 | 23 June 2022 | The BBC performance tracker provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes. The data tables contain the results from fieldwork period April 2020 to March 2021. | |
BBC Children’s Performance Tracker | 23 June 2022 | This survey is the Children’s version of the BBC Performance Tracker. It provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes. |
July
Official statistics | Date published | Content | Data |
---|---|---|---|
Telecoms data (within the Communications Market Report) | July 2022 | Data showing annual revenues, volumes and subscribers for the telecoms sector in the UK. | |
Telecommunications Market Data Update Q1 2022 | July 2022 | Telecommunications data revenues, volumes and market share. | |
List of channels required to provide access services in 2023 | July 2022 | List of television channels licensed by Ofcom required to provide access services. | |
Telecoms and Pay TV Complaints Publication Q1 2022 | July 2022 | Data showing Ofcom complaint volumes per 100,000 subscribers. | |
Number of commercial radio services broadcasting (within the Communications Market Report) | July 2022 | Data showing number of commercial radio services. | |
Number of hours broadcast by public television broadcasters (within the Communications Market Report) | July 2022 | Data showing number of hours broadcast by PSB channels. | |
Commercial broadcast television revenues and spend (within the Communications Market Report) | July 2022 | Data showing revenues for the commercial TV sector in the UK. | |
Number of hours broadcast by the multi-channel sector (within the Communications Market Report) | July 2022 | Data showing Number of hours broadcast by the multi channel sector. | |
Commercial radio revenues (within the Communications Market Report) | July 2022 | Data showing revenues for the commercial radio sector in the UK. | |
Community radio revenues and expenses (within the Communications Market Report) | July - August 2022 | Data showing revenues for the community radio sector in the UK. |
August
Official statistics | Date published | Content | Data |
---|---|---|---|
Proportion of public service broadcaster network hours made outside of London | August 2022 | Data showing the proportion of qualifying network hours broadcast in 2019 that qualified as regional productions. | |
Public Service Broadcasting Network Compliance Report | August 2022 | Compliance with a range of quotas including originations, independent productions, news, current affairs, made out of London productions and regional output. | |
Made out of London Register: description of TV programmes produced outside London | August 2022 | A list of the programmes produced by the PSBs outside of the M25, and criteria against which each programme qualifies as Made Outside London. |
September
Official statistics | Date published | Content | Data |
---|---|---|---|
Home broadband performance report | September 2022 | Fixed broadband speeds. Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. | |
Residential Postal Tracker Q3 2021 - Q2 2022 | September 2022 | Dataset of the residential postal tracking survey conducted, providing data on residential consumers' use of post and attitudes to postal services. | |
Business Postal Tracker Q3 2021 to Q2 2022 | September 2022 | Dataset of the postal tracking survey of UK SMEs conducted. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used an attitudes to postal services. | |
Post volumes and revenues (within the Communications Market Report) | September -November 2022 | Data relating to letters and parcels volumes and revenues. | |
Annual Monitoring Report - Post volumes and revenues | September - November 2022 | Data relating to letters and parcels volumes and revenues. |
October
Official statistics | Date published | Content | Data |
---|---|---|---|
Switching Tracker | October 2022 | This is data from a survey monitoring consumer supplier switching and engagement in the communications market. | |
Telecommunications Market Data Update Q2 2022 | October 2022 | Telecommunications data revenues, volumes and market share. | |
Television and on-demand access services: Report for the first six months of 2022 | October 2022 | Compliance with subtitling, audio description and signing quotas. | |
Telecoms and Pay TV Complaints Publication Q2 2022 | October 2022 | Data showing Ofcom complaint volumes per 100,000 subscribers. |
November
Official statistics | Date published | Content | Data |
---|---|---|---|
Pricing trends for communication services in the UK | November 2022 | Report outlining trends in the pricing of residential communications services and the implications of these for consumers and Ofcom's policy considerations. | |
Switching Experience Tracker | Nov/Dec 2022 | Research into the motivations and reasons for switching telecoms services, any barriers or difficulties in doing so and factors that may deter consumers from switching. |
December
Official statistics | Date published | Content | Data |
---|---|---|---|
International Broadband Scorecard | December 2022 | Comparative international data on the coverage, take-up and use, price, speed and choice of broadband services. |
Children’s and Parents' Media Literacy Tracker 2021
Note: The data tables for the Children’s Media Literacy Survey 2021 – Online behaviours and attitudes (waves 1, 2 and combined) were republished on 23 March 2022 after discovering an error on the base for the following sets of tables:
- Online behaviours and attitudes Wave 1: QP10/QC9 and QP11/QC10, tables 16 and 17
- Online behaviours and attitudes Wave 2: QP11/QC10 and QP12/ QC11, tables 17 and 18
- Online behaviours and attitudes Wave 1 & 2 COMBINED: QP10/QC9 and QP11/QC10, tables 16 and 17
The questions above were mistakenly based as ‘Those whose child aged 3-11 watches or uploads videos on YouTube’ instead of ‘All parents of children aged 3-17’. They have now been re-based and the tables corrected. No other files released as part of the Children’s and Parent’s Media Literacy Tracker are affected.
Children’s Media Literacy Survey 2021 – Technical report (all surveys) (PDF, 235.9 KB)
Children’s Media Literacy Survey 2021 – Parents respondent-level data (CSV, 2.1 MB)
Children’s Media Literacy Survey 2021 – Parents questionnaire (PDF, 525.9 KB)
Children’s Media Literacy Survey 2021 – Parents data tables (PDF, 4.5 MB)
Children’s Media Literacy Survey 2021 – Parents data tables (XLSX, 306.9 KB)
Children’s Media Literacy Survey 2021 – Online knowledge and understanding data tables (PDF, 3.3 MB)
Children’s Media Literacy Survey 2021 – Online knowledge and understanding data tables (XLSX, 205.0 KB)
Children’s Media Literacy Survey 2021 – Online knowledge and understanding respondent-level data (CSV, 1.6 MB)
Children’s Media Literacy Survey 2021 – Online knowledge and understanding questionnaire (PDF, 859.6 KB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes Wave 1 data tables (PDF, 4.7 MB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes Wave 1 data tables (XLSX, 363.0 KB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes Wave 1 questionnaire (PDF, 661.5 KB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes Wave 2 data tables (PDF, 4.7 MB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes Wave 2 data tables (XLSX, 303.7 KB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes Wave 2 questionnaire (PDF, 647.1 KB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes combined waves 1 and 2 data tables (PDF, 5.3 MB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes combined waves 1 and 2 data tables (XLSX, 408.6 KB)
Children’s Media Literacy Survey 2021 – Online behaviours and attitudes combined waves 1 and 2 respondent-level data (CSV, 6.4 MB)
Media Literacy 2021 CATI omnibus survey technical report (PDF, 217.7 KB)
Media Literacy 2021 CATI omnibus survey data tables (PDF, 3.4 MB)
Media Literacy 2021 CATI omnibus survey data tables (XLSX, 183.4 KB)
Media Literacy 2021 CATI omnibus survey questionnaire (PDF, 161.1 KB)
Media Literacy 2021 CATI omnibus survey respondent-level data (CSV, 1.4 MB)
Covid-19 Affordability tracker 2021
Affordability Tracker SPSS June 2021 (SAV, 528.0 KB)
Affordability Tracker SPSS August 2021 (SAV, 531.4 KB)
Affordability Tracker SPSS October 2021 (SAV, 526.9 KB)
Affordability Tracker SPSS December 2021 (SAV, 528.4 KB)
Affordability Tracker Data tables June 2021 (XLSX, 1.7 MB)
Affordability Tracker Data tables August 2021 (XLSX, 1.7 MB)
Affordability Tracker Data tables October 2021 (XLSX, 1.6 MB)
Affordability Tracker Data tables December 2021 (XLSX, 1.7 MB)
Affordability Tracker Codebook June 2021 (XLSX, 76.1 KB)
Affordability Tracker Codebook August 2021 (XLSX, 76.3 KB)
Affordability Tracker Codebook October 2021 (XLSX, 76.2 KB)
Affordability Tracker Codebook December 2021 (XLSX, 76.2 KB)
Adults’ Media Literacy Tracker 2021
Adults' Media Literacy Tracker 2021 Technical Report (PDF, 308.0 KB)
Adults' Media Literacy Core survey 2021 data tables (PDF, 5.0 MB)
Adults' Media Literacy Core survey 2021 data tables (XLSX, 388.3 KB)
Adults' Media Literacy Core survey 2021 Questionnaire (PDF, 687.4 KB)
Adults' Media Literacy Core survey 2021 respondent level data (CSV, 3.6 MB)
Adults' Online Behaviours & Attitudes 2021 Questionnaire (PDF, 722.9 KB)
Adults' Online Behaviours & Attitudes 2021 Wave 1 data tables (PDF, 6.3 MB)
Adults' Online Behaviours & Attitudes 2021 Wave 1 data tables (XLSX, 502.2 KB)
Adults' Online Behaviours & Attitudes 2021 Wave 2 data tables (PDF, 6.3 MB)
Adults' Online Behaviours & Attitudes 2021 Wave 2 data tables (XLSX, 505.1 KB)
Adults' Online Behaviours & Attitudes 2021 Wave 1 and 2 combined data tables (PDF, 6.7 MB)
Adults' Online Behaviours & Attitudes 2021 Wave 1 and 2 combined data tables (XLSX, 543.2 KB)
Adults' Online Behaviours & Attitudes 2021 Wave 1 and 2 respondent level data (CSV, 6.5 MB)
Adults' Online Knowledge & Understanding 2021 data tables (PDF, 4.4 MB)
Adults' Online Knowledge & Understanding 2021 data tables (XLSX, 345.1 KB)
Adults' Online Knowledge & Understanding 2021 Questionnaire (PDF, 1017.5 KB)
Adults' Online Knowledge & Understanding 2021 respondent level data (CSV, 2.8 MB)
Media Literacy 2021 CATI omnibus survey Technical Report (PDF, 217.7 KB)
Media Literacy 2021 CATI omnibus survey data tables (PDF, 3.4 MB)
Media Literacy 2021 CATI omnibus survey data tables (XLSX, 183.4 KB)
Media Literacy 2021 CATI omnibus survey Questionnaire (PDF, 161.1 KB)
Media Literacy 2021 CATI omnibus survey respondent level data (CSV, 1.4 MB)