The
various Committees aim to ensure that the regulator and the
companies that supply your telephone network, communication
services and equipment take account of the needs of all consumers.
If
you want information or have a complaint about a
telecommunications matter, contact your operator first and, if
they cannot help, see our complaints and enquiries page for what
to do next.
We
are always keen to have feedback on our work and are interested in
hearing your views about consumer concerns in the world of
telecommunications and associated industries.
For
information on the National Code and Number Change industry
campaign please click here to visit their website.
To
help customers compare the performance of the different telephone
companies, the telecommunications companies and several consumer
organisations, with support from OFTEL, the industry regulator,
have developed a set of comparable performance indicators for a
range of telecommunications services.
