Search all research and data
Search through Ofcom's research, data and reports across the communications sectors.
Find out more about Ofcom’s research and data collection programme.
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Making Sense of Media bulletins
- Research
17 September 2020
Media Literacy e-Bulletins
https://www.ofcom.org.uk/research-and-data/media-literacy-research/bulletins
Usability and accessibility research
- Research
This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research
Research publications
- Research
https://www.ofcom.org.uk/research-and-data/media-literacy-research/publications
Interactive report
- Data
- Research
Interactive visualisation of data from Connected Nations 2019.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-summer-2020/interactive-report
Connected Nations update: Summer 2020
- Research
10 September 2020
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-summer-2020
Statistical release calendar 2019
- Regulation
- Data
- Research
04 September 2020
Lists Ofcom's official statistics
https://www.ofcom.org.uk/research-and-data/data/statistics/stats19
Nuisance calls
- Research
Ofcom’s regular research into nuisance calls measures the frequency of the nuisance calls UK consumers receive on their home landline phone. We gather real-time data about these types of calls, including the date, time and duration of nuisance calls, and a full description of the experience; i.e. the company/person calling, what the call was about, and whether the caller’s telephone number was identifiable.
https://www.ofcom.org.uk/research-and-data/telecoms-research/nuisance-calls
Telecoms and pay-TV complaints data
- Research
These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
Telecoms and pay-TV complaints interactive data Q1 2020
- Data
04 September 2020
This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q1-2020
Making Sense of Media events
- Research
Information about our past and upcoming Making Sense of Media events, and how you can get involved.
https://www.ofcom.org.uk/research-and-data/media-literacy-research/making-sense-of-media-events
Statistical release calendar 2020: pre-release access lists
- Data
In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.
https://www.ofcom.org.uk/research-and-data/data/statistics/stats20/access-lists
Cutting through the Covid-19 confusion
- Consumer advice
- Research
A set of resources to help cut through the confusion and provide people with the tools to navigate news and information about the coronavirus (Covid-19).
https://www.ofcom.org.uk/research-and-data/media-literacy-research/coronavirus-resources
ADR schemes' performance
- Data
21 August 2020
A quarterly update on ADR schemes' performance against key performance indicators (KPI).
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance
Report: Choosing the best broadband, mobile and landline provider
- Research
21 August 2020
Darllenwch yr adroddiad ymchwil am ansawdd gwasanaeth yn y DU.
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report
Open data
- Data
20 August 2020
Ofcom’s open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.
https://www.ofcom.org.uk/research-and-data/data/opendata
Covid-19 news and information: consumption, attitudes and behaviour – interactive data
- Data
18 August 2020
https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour/interactive-data
Covid-19 news and information: consumption and attitudes
- Consumer advice
- Research
18 August 2020
As a response to the Covid-19 outbreak, Ofcom is providing a range of information about how people are getting news and information about the crisis.
https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour
General telecoms
- Data
- Research
Our general telecoms research examines technological and procedural opportunities across the sector.
https://www.ofcom.org.uk/research-and-data/telecoms-research/general
News consumption in the UK
- Research
13 August 2020
This report provides key findings from Ofcom’s 2019 research into news consumption across television, radio, print and online.
https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/news-consumption
The Communications Market Report – Interactive data
- Data
https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/interactive-data