Search all research and data

Usability and accessibility research

This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research

Children’s Media Use and Attitudes

Our research includes findings relating to parents’ views about their children’s media use, and the ways that parents seek to – or decide not to – monitor or limit use of different types of media.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/childrens

Access and inclusion

In this report, we present a range of data on the availability, take-up, use and affordability of communications services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research/access-and-inclusion

Combatting Covid-19 misinformation

A set of resources to help cut through the confusion and provide people with the tools to navigate news and information about the coronavirus (Covid-19).

https://www.ofcom.org.uk/research-and-data/media-literacy-research/coronavirus-resources

Adults' media use and attitudes

This annual report looks at media use, attitudes and understanding, and how these change over time.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/adults/adults-media-use-and-attitudes

Statistical release calendar 2021

Ofcom's statistical release calendar lists the Official Statistics we are scheduled to publish in 2021.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21

Statistical release calendar 2021: pre-release access lists

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21/pre-release-access-lists

Making Sense of Media bulletins

25 February 2021

Ofcom's Making Sense of Media bulletins summarise media literacy activities by a range of organisations in the UK and overseas.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/bulletins

Statistical release calendar 2020: pre-release access lists

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats20/access-lists

Open data

24 February 2021

Ofcom’s open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.

https://www.ofcom.org.uk/research-and-data/data/opendata

Covid-19 news and information: consumption, attitudes and behaviour – interactive data

23 February 2021

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour/interactive-data

Covid-19 news and information: consumption and attitudes

23 February 2021

As a response to the Covid-19 outbreak, Ofcom is providing a range of information about how people are getting news and information about the crisis.

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour

Broadband speeds research

Research on fixed line home broadband speeds, mobile broadband performance, and related research.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds

ADR schemes' performance

08 February 2021

A quarterly update on ADR schemes' performance against key performance indicators (KPI).

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance

Telecoms and pay-TV complaints data

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

Telecoms and pay-TV complaints interactive data Q3 2020

02 February 2021

This interactive data is a supplement to our Q2 (July to September) 2020 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q3-2020

Telecoms data updates

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Understanding online false information in the UK

27 January 2021

This paper contributes to the growing body of research on how to assess the availability and potential impact of false information online.

https://www.ofcom.org.uk/research-and-data/economics-discussion-papers/understanding-online-false-information-in-the-uk

Interactive report

Interactive visualisation of data from Connected Nations 2020.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/interactive-report

Affordability of communications services

18 December 2020

Our initial findings on the affordability of major communications, particularly fixed broadband and mobile-internet services.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/affordability-of-communications-services