Search all research and data

Statistical release calendar 2021

Ofcom's statistical release calendar lists the Official Statistics we are scheduled to publish in 2021.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21

Report: Choosing the best broadband, mobile and landline provider

07 May 2021

This is Ofcom’s fourth annual report on how service levels compare in telecoms.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report

Usability and accessibility research

This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research

Tell us what you think about British Sign Language on TV channels and on-demand services

06 May 2021

Ofcom is inviting people who use British Sign language (BSL) to tell us what they think about signing on TV and video-on-demand services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research/british-sign-language-on-tv-and-on-demand

Telecoms and pay-TV complaints interactive data Q4 2020

30 April 2021

This interactive data is a supplement to our Q2 (July to September) 2020 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q4-2020

Telecoms and pay-TV complaints data

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

Telecoms data updates

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Children’s Media Use and Attitudes

Our research includes findings relating to parents’ views about their children’s media use, and the ways that parents seek to – or decide not to – monitor or limit use of different types of media.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/childrens

Statistical release calendar 2021: pre-release access lists

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21/pre-release-access-lists

Adults' media literacy

29 April 2021

Ofcom’s regular research into adults’ media literacy gives detailed evidence on media use, attitudes and understanding among UK adults aged 16+.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/adults

Telecommunications Market Data Update Q4 2020

29 April 2021

Key trends emerging in Q4 2020 from the data we collect on the UK telecommunications sector.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q4-2020

Adults' Media Lives

Ofcom's Adults' Media Lives study was set up in 2005 to provide a small-scale, rich and detailed qualitative complement to Ofcom's quantitative surveys of media literacy. The project follows the same 19 individuals over time, and interviews them on camera each year about their media habits and attitudes.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/adults/media-lives

Adults' media use and attitudes

This annual report looks at media use, attitudes and understanding, and how these change over time.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/adults/adults-media-use-and-attitudes

Children's Media Lives

A research project which follows 18 children, aged 8-15 at the beginning of the study, over three years, interviewing them on camera each year about their media habits and attitudes.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/childrens/childrens-media-lives

Covid-19 news and information: consumption, attitudes and behaviour – interactive data

27 April 2021

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour/interactive-data

Covid-19 news and information: consumption and attitudes

27 April 2021

As a response to the Covid-19 outbreak, Ofcom is providing a range of information about how people are getting news and information about the crisis.

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour

Statistical release calendar 2017

26 April 2021

Lists Ofcom's official statistics

https://www.ofcom.org.uk/research-and-data/data/statistics/stats17

Making Sense of Media events

Information about our past and upcoming Making Sense of Media events, and how you can get involved.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/making-sense-of-media-events

Download numbering data

14 April 2021

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

Broadband speeds research

Research on fixed line home broadband speeds, mobile broadband performance, and related research.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds