Search all research and data

Telecoms data updates

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Employee diversity profiles for eight major UK broadcasters, 2018-2020

25 November 2020

https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/guidance/diversity/diversity-equal-opportunities-tv-and-radio/major-uk-broadcasters-employee-diversity-profiles

Employee diversity profiles for the UK radio and TV industries, 2018-2020

25 November 2020

https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/guidance/diversity/diversity-equal-opportunities-tv-and-radio/diversity-profiles-uk-radio-and-tv-industries

Qualitative responses from broadcasters to questions on diversity and inclusion, 2020

25 November 2020

https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/guidance/diversity/diversity-equal-opportunities-tv-and-radio/broadcasters-qualitative-responses-diversity-inclusion

Diversity and equal opportunities in TV and radio

25 November 2020

For the first time we have combined our monitoring of diversity and equal opportunities in the TV and radio industries in a single report.

https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/guidance/diversity/diversity-equal-opportunities-tv-and-radio

Ofcom's third Annual Report on the BBC: Interactive performance report

25 November 2020

An interactive report to accompany our third annual report on the BBC.

https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/bbc-operating-framework/performance/bbc-annual-report/third-bbc-annual-report-interactive-data

Statistical release calendar 2020: pre-release access lists

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats20/access-lists

Usability and accessibility research

This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research

Covid-19 news and information: consumption, attitudes and behaviour – interactive data

17 November 2020

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour/interactive-data

Making Sense of Media bulletins

17 November 2020

Ofcom's Making Sense of Media bulletins summarise media literacy activities by a range of organisations in the UK and overseas.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/bulletins

Cutting through the Covid-19 confusion

A set of resources to help cut through the confusion and provide people with the tools to navigate news and information about the coronavirus (Covid-19).

https://www.ofcom.org.uk/research-and-data/media-literacy-research/coronavirus-resources

Covid-19 news and information: consumption and attitudes

17 November 2020

As a response to the Covid-19 outbreak, Ofcom is providing a range of information about how people are getting news and information about the crisis.

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour

Making Sense of Media events

Information about our past and upcoming Making Sense of Media events, and how you can get involved.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/making-sense-of-media-events

Telecoms and pay-TV complaints data

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

Broadband speeds research

12 November 2020

Research on fixed line home broadband speeds, mobile broadband performance, and related research.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds

UK home broadband performance, measurement period May 2020

12 November 2020

Data collected in May 2020 on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/may-2020-uk-home-broadband-performance

Telecoms and pay-TV complaints interactive data Q1 2020

11 November 2020

This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q1-2020

Statistical release calendar 2019

10 November 2020

Lists Ofcom's official statistics

https://www.ofcom.org.uk/research-and-data/data/statistics/stats19

Interactive report

https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2019/interactive

Mobile matters

10 November 2020

Ofcom has researched consumers’ behaviour and experience of using mobile services in the UK by analysing crowdsourced data collected from Android devices.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters