Search all research and data

Telecoms data updates

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Download numbering data

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

Connected Nations update: Spring 2024

24 April 2024

The first interim update to Connected Nations 2022, based on mobile coverage and fixed broadband availability across the UK as of January 2023.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-spring-2024

Interactive report 2024

24 April 2024

Our annual report on progress in the availability of broadband and mobile services in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-spring-2024/interactive-report-2024

Audience attitudes towards politicians presenting programmes on television and radio

24 April 2024

This report explores audiences’ understanding of news and current affairs content and their expectations of due impartiality when politicians are presenting.

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/audience-attitudes-towards-politicians-presenting-programmes-on-television-and-radio

Behavioural insights at Ofcom

Behavioural insights help Ofcom understand how consumers and businesses behave, and how people make decisions.

https://www.ofcom.org.uk/research-and-data/behavioural-insights

Children’s Media Use and Attitudes

Our research includes findings relating to parents’ views about their children’s media use, and the ways that parents seek to – or decide not to – monitor or limit use of different types of media.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/childrens

ADR schemes' performance

19 April 2024

Every quarter we publish key performance results for the two main ADR schemes, CISAS and Communications Ombudsman.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance

Why don't more low income consumers buy high quality, lower cost broadband?

Behavioural insight research shows that catching the attention of eligible consumers has more impact than simply promoting savings or quality

https://www.ofcom.org.uk/research-and-data/behavioural-insights/low-income-consumers-buy-high-quality-lower-cost-broadband

Adults' media literacy

Ofcom’s regular research into adults’ media literacy gives detailed evidence on media use, attitudes and understanding among UK adults aged 16+.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/adults

Adults' Media Lives

Ofcom's Adults' Media Lives study was set up in 2005 to provide a small-scale, rich and detailed qualitative complement to Ofcom's quantitative surveys of media literacy. The project follows the same 19 individuals over time, and interviews them on camera each year about their media habits and attitudes.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/adults/media-lives

Children's Media Lives

A research project which follows 21 children, aged 8-18 since 2014, interviewing them on camera each year about their media habits and attitudes.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/childrens/childrens-media-lives

Adults' media use and attitudes

This annual report looks at media use, attitudes and understanding, and how these change over time.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/adults/adults-media-use-and-attitudes

Best Practice Design Principles for Media Literacy

What good media literacy 'by design' looks like for social media, search, video-sharing and gaming services.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/best-practice-design-principles-for-media-literacy

Report: Complaints about broadband, landline, mobile and pay-TV services

17 April 2024

We publish the number of complaints we have received about landline, broadband, pay-monthly mobile and pay-TV services.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/telecoms-and-pay-tv-complaints

Experiences of using online services

16 April 2024

The Online Experiences Tracker is a quantitative tracking survey that examines people's attitudes to, and experiences of using online services.

https://www.ofcom.org.uk/research-and-data/online-research/internet-users-experience-of-harm-online

About our online research

15 April 2024

Ofcom carries out a regular programme of research and data collection to understand what people do online, what they experience, and how they feel about it.

https://www.ofcom.org.uk/research-and-data/online-research/about

Usability and accessibility research

This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research

Online safety: our research agenda

15 April 2024

Ofcom's areas of interest for future research in the online safety space.

https://www.ofcom.org.uk/research-and-data/online-research/about/agenda

Understanding the impact of social media on online news

25 March 2024

This research examines how online intermediaries, especially social media, can influence today's news landscape.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/social-media-online-news