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Communications Affordability Tracker

  • Research

27 February 2024

Our latest research into the affordability of home broadband, mobile phone, landline and pay TV services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/affordability-tracker

Media literacy discussion papers

  • Research

22 February 2024

These discussion papers explore future technology trends and their implications for media literacy.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/discussion-papers

Download numbering data

  • Data

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

BBC Performance Tracker

  • Research

20 February 2024

The BBC Performance Tracker measures audience opinions on the BBC’s performance against the delivery and importance of the four public purposes across the UK.

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/tv-research/bbc-performance-tracker

Experiences of using online services

  • Data
  • Research

16 February 2024

The Online Experiences Tracker is a quantitative tracking survey that examines people's attitudes to, and experiences of using online services.

https://www.ofcom.org.uk/research-and-data/online-research/internet-users-experience-of-harm-online

The International Broadband Scorecard

  • Research

The Scorecard documents aspects of fixed and mobile broadband performance across countries for the purpose of measuring and comparing the UK's relative performance.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/eu-bbroadand-scorecard

Nations reports 2022

  • Research

These reports examine the availability of broadband and mobile services in each of the UK's nations.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2022/nations

Interactive report 2021

  • Data
  • Research

Interactive visualisation of data from Connected Nations 2020.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2021/interactive-report

Interactive report – Autumn 2022

  • Research

13 February 2024

This interactive report gives a snapshot of mobile coverage and fixed broadband availability across the UK as of January 2022.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-autumn-2022/interactive-report

Connected Nations 2022

  • Research

Our report on the availability of broadband and mobile services in the UK, including the roll-out of gigabit-capable, full fibre and 5G networks.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2022

Experiences of fraud online and through calls and texts

  • Research

01 February 2024

Understanding people's experiences of encountering fraud and scams on landlines, mobile phones, apps and other online channels.

https://www.ofcom.org.uk/research-and-data/online-research/online-call-and-text-fraud

Experiences of fraud online and through calls and texts

  • Research

01 February 2024

Understanding people's experiences of encountering fraud and scams on landlines, mobile phones, apps and other online channels.

https://www.ofcom.org.uk/research-and-data/telecoms-research/online-call-and-text-fraud

Making Sense of Media Bulletin: January 2024

  • Research

29 January 2024

Ofcom's Making Sense of Media bulletin summarises media literacy activities by a range of organisations in the UK and overseas.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/bulletin

Making Sense of Media events

  • Research

Information about our past and upcoming Making Sense of Media events, and how you can get involved.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/making-sense-of-media-events

Monitoring compliance with the net neutrality rules

  • Research

26 January 2024

A report on our approach to monitoring and ensuring compliance with the Open Internet Regulation from May 2020 to October 2021.

https://www.ofcom.org.uk/research-and-data/online-research/net-neutrality

ADR schemes' performance

  • Data

26 January 2024

Every quarter we publish key performance results for the two main ADR schemes, CISAS and Communications Ombudsman.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance

Telecoms data updates

  • Data
  • Research

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Report: Complaints about broadband, landline, mobile and pay-TV services

  • Consumer advice
  • Research

25 January 2024

We publish the number of complaints we have received about landline, broadband, pay-monthly mobile and pay-TV services.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/telecoms-and-pay-tv-complaints

Pricing trends for communications services

  • Research

23 January 2024

This report outlines Ofcom's research into trends in the pricing of residential communications services in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/pricing

Main report

  • Research

This is Ofcom’s annual, in-depth look at the coverage of broadband and mobile networks in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/main-report