Search all research and data

Communications Market Reports

Ofcom's annual statistical survey of developments in the communications sector; includes the International Communications Market Reports and reports on the nations of the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr

Statistical release calendar 2021

Ofcom's statistical release calendar lists the Official Statistics we are scheduled to publish in 2021.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21

Affordability of communications services

22 July 2021

Our initial findings on the affordability of major communications, particularly fixed broadband and mobile-internet services.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/affordability-of-communications-services

Covid-19 news and information: consumption, attitudes and behaviour – interactive data

20 July 2021

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour/interactive-data

Covid-19 news and information: consumption and attitudes

20 July 2021

As a response to the Covid-19 outbreak, Ofcom is providing a range of information about how people are getting news and information about the crisis.

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/coronavirus-news-consumption-attitudes-behaviour

Statistical release calendar 2021: pre-release access lists

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21/pre-release-access-lists

Children and parents: media use and attitudes report 2020/21 – interactive data

13 July 2021

https://www.ofcom.org.uk/research-and-data/media-literacy-research/childrens/children-and-parents-media-use-and-attitudes-report-2021/interactive

Online Nation

Online Nation is an annual report that looks at what people are doing online, how they are served by online content providers and platforms, and their attitudes to and experiences of using the internet.

https://www.ofcom.org.uk/research-and-data/internet-and-on-demand-research/online-nation

TV broadcasting: data and research

To provide us with the evidence we need to carry out our duties, we carry out and publish market and consumer research, and collect data.

https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/tv-research

Making Sense of Media bulletins

24 June 2021

Ofcom's Making Sense of Media bulletins summarise media literacy activities by a range of organisations in the UK and overseas.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/bulletins

Contacting phone, broadband and pay-TV companies: vulnerable customers’ experiences

14 June 2021

This research report explores the experiences of some customers in vulnerable circumstances who have recently been in contact with their communication providers.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research/phone-broadband-pay-tv-vulnerable-customer-experiences

Open data

10 June 2021

Ofcom’s open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.

https://www.ofcom.org.uk/research-and-data/data/opendata

Online Nation: interactive report

09 June 2021

The interactive data for our first Online Nation report.

https://www.ofcom.org.uk/research-and-data/internet-and-on-demand-research/online-nation/interactive

Research publications

https://www.ofcom.org.uk/research-and-data/media-literacy-research/publications

Understanding people's online habits, behaviour and attitudes

09 June 2021

Understanding people’s online habits, behaviours and attitudes is a vital part of our statutory duties.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/understanding-peoples-online-habits,-behaviour-and-attitudes

About media literacy

Media literacy enables people to have the skills, knowledge and understanding to make full use of the opportunities presented by both traditional and new communications services. Media literacy also helps people to manage content and communications, and protect themselves and their families from the potential risks associated with using these services.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/media-literacy

ADR schemes' performance

01 June 2021

A quarterly update on ADR schemes' performance against key performance indicators (KPI).

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance

Numbering research

Ofcom's research and reports on telecommunications numbering.

https://www.ofcom.org.uk/research-and-data/telecoms-research/fixed-line-phones/numbering-research

Usability and accessibility research

This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research

Television and on-demand programme services: Access services report Jan - Dec 2020

28 May 2021

This report sets out the extent to which on-demand programme services carried subtitles, audio description or signing in the first six months of 2019.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research/television-and-on-demand-programme-services-access-services-report-jan-dec-2020