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Report a complaint or an issue

Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.

Nuisance calls and messages

Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.

Choosing the best broadband and phone provider

Find out how broadband, mobile and landline providers compare on customer satisfaction, complaints and call waiting times.

Ofcom broadband and mobile checker app

Check mobile coverage and find out about broadband speeds and availability in your area.

Broadcast and On Demand Bulletins

Read the latest decisions about the broadcast complaints we've received.

Business radio

If you use a radio system for your business, you need a licence from Ofcom.


Latest news

TV streaming services overtake pay TV for first time

18 July 2018

The number of UK subscriptions to television streaming services like Netflix has overtaken those to traditional pay television for the first time, marking a major shift in the UK’s viewing habits.

Latest telecoms and pay-TV complaints revealed

18 July 2018

Ofcom has today published the latest league tables on the complaints it receives about the UK’s major providers of telecoms and pay-TV services.

Read all about it… without even realising

13 July 2018

Ofcom has published two qualitative research reports which explore what people think and feel about the news, and how they consume it. Ofcom Chief Executive Sharon White shares her views on the findings, originally published in the Times.

Ofcom engineer inducted into Digital Radio Hall of Fame

12 July 2018

Ofcom senior broadcast specialist Rash Mustapha has been formally recognised by Digital Radio UK, the body established to help promote and support the development of digital radio.

Resources for industry

Documents and guidance for people working in the communications industry

Ofcom's research

Keep informed on new technology developments and the impact that they might have on the sectors we regulate