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Audience complaints

30 September 2020

Complaints assessed under the Broadcasting Code.

Viewers and listeners in the UK have long enjoyed a rich heritage of broadcasting and quality programming. But sometimes you may see something on TV – or hear a programme on radio – which you find offensive or think is harmful.

Every time Ofcom receives a complaint from a viewer or listener, we assess it under the Broadcasting Code to see if it needs further investigation. The Code sets standards for television and radio shows and broadcasters have to follow these rules.

It is not possible for us to list every complaint we have received – but here is a list in chronological order of those programmes that received more than 10 standards complaints last week (we do not include fairness and privacy complaints in this list).

Report covers complaints received between: Tuesday 22 September to Monday 28 September 2020

Audience complaints: 22|09|20 – 28|09|20 (PDF, 126.7 KB)

ProgrammeServiceTransmission dateNumber of complaints
Britain’s Got TalentITV19 September 2020654
The Great British Bake OffChannel 422 September 2020384
Britain’s Got TalentITV26 September 2020295
The Only Way is EssexITVBe20 September 2020100
Channel 4 NewsChannel 421 September 202060
Britain’s Got TalentITV5 September 202037
LorraineITV28 September 202030
Good Morning BritainITV22 September 202023
GoggleboxChannel 418 September 202023
Good Morning BritainITV23 September 202021
Coronation StreetITV28 September 202019
The Only Way is EssexITVBe23 September 202016
Family FortunesITV27 September 202014
ITV Black Voices promotionITV22 September 202013
GoggleboxChannel 425 September 202012

Previous audience complaints reports

Older audience complaints can be accessed via the National Archives.