|Investigation into||Royal Mail Group Limited ('Royal Mail')|
|Case opened||31 May 2019|
|Case closed||10 July 2020|
This investigation is examining Royal Mail’s compliance with the second class safeguard price control cap, imposed on Royal Mail in Designated Universal Service Provider (‘DUSP’) condition 2.2.2.
|Relevant legal provision(s)||
DUSP condition 2.2.2, and Schedule 7 to the Postal Services Act 2011
Following our investigation, Ofcom has today issued a Decision to Royal Mail under schedule 7 of the Postal Services Act 2011 (“the Act”), for contravening Designated Universal Service Provider (“DUSP”) condition 2.2.2. Royal Mail did this by exceeding the price cap set for second class letters between 25 March 2019 to 31 March 2019.
As a result of the breach, Ofcom has decided to impose a financial penalty of £100,000 on Royal Mail.
More details can be found in our press release.
A non-confidential version of the Decision is currently being prepared and will be published shortly.
Madhu Bedhan (firstname.lastname@example.org)