Investigation into EE’s compliance with the 118 price cap

12 June 2019


Investigation into EE Limited
Case opened 12 June 2019

The investigation will consider whether EE complied with its charging obligations in relation to telephone calls to 118 numbers made by EE customers.

Relevant legal provision(s)

General Conditions B1.5, B1.19, B1.21(b) and B1.23

Case leader

Jessica Foster (

Case reference CW/01242/05/19