This statement is for Ofcom’s Online Payment Portal, it applies to all web pages starting with secure.ofcom.org.uk/payments.
This website is run by Ofcom. We want as many people as possible to be able to use this website. For example, that means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the Digital team using the following form:
We’ll consider your request and get back to you in 21 days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
You can contact us via phone, post or make a complaint via our hub. Contact details are available on our contact us page.
Whilst in lockdown we are unable to take text relay calls or take visits in person.
Ofcom is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-accessible content.
The above are currently in development and are planned to be resolved by December 2020.
This statement was prepared on 21st September 2020.
This website was last tested on 16th September 2020. The test was carried out by Ofcom and the following tools were used: