Competition and consumer enforcement bulletin


The Competition and Consumer Enforcement Bulletin sets out details of investigations into adherence with regulatory rules, consumer protection, competition issues and disputes between communications providers.

The Competition and Consumer Enforcement Bulletin is where Ofcom publishes information about our investigations into breaches of regulatory rules under the Communications Act, consumer protection legislation, disputes between communications providers and competition law. Using the links below you can find out more about the Competition Investigations Team the Consumer Affairs Team and find details of our current and past investigations.

All cases active since 1 March 2003 are accessible on this site, with updates posted as significant developments occur.

It should be noted that there are some cases where it is not appropriate to publish a Bulletin entry in order to avoid compromising the investigation or confidential information; these cases will not appear on these pages.

Open cases

The list of open cases which Ofcom is currently considering.

Closed cases

A list of closed cases

Cases in compliance

Details of cases that are currently being monitored for compliance .