Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.
These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.
Second interim update to our December 2017 Connected Nations report, providing detail on how the coverage of broadband and mobile networks across the UK and its nations has progressed since that report and the first interim update from April 2018.
