While Ofcom is the regulator of video-sharing platforms from 1 November 2020, we are currently in the implementation period of the regime until our formal guidance is published later this year.
During this implementation period, we will be regularly engaging with video-sharing platforms and the wider industry, other regulators, and consumer groups and charities. We will also be conducting ongoing research on user experiences.
Later this year we will start accepting complaints from the public about video-sharing platforms in scope of our regulation. Our role is to make sure providers have appropriate measures in place to protect users. Complaints from the public will help identify potential issues with compliance but we do not resolve individual complaints.
You should always complain directly to the video-sharing platform in question if you have concerns about harmful content on the platform.
Find out more about how we regulate video-sharing platforms.