Fast Facts


Statistics and facts on the communications industry taken from Ofcom research publications.

Listed below you will find key data relating to the take-up and use of internet services, landline and mobile, post, television and radio

Download a version of these facts and figures here

Internet 2015 2016 Source *
Average time spent per month browsing online on PCs or laptops N/A - due to methodological changes between 2015 and 2016 data is not comparable 30 hours 42 minutes (March 2016) CMR A
Number of UK fixed residential & SME broadband lines 23.7 million (end 2014) 24.7 million
(end 2015)
CMR A
Proportion of adults with broadband in the UK (fixed & mobile) 80% (Q1 2015) 81% (Q1 2016) Tech Tracker H
Market shares of fixed broadband providers in the UK BT 32%
Virgin Media 20%
TalkTalk 14%
Sky 22%
EE 4%
Others 8%
(End of 2014)
BT 32%
Virgin Media 19%
TalkTalk 13%
Sky 23%
EE 4%
Others 8%
(End of 2015)
CMR A
Superfast fixed broadband take-up (excluding leased lines) 42% (end 2015) N/A (no data until later this year) Fixed BB performance report (Nov) A
Superfast fixed broadband lines 7.1million (end of 2014) 9.2 million (end of 2015) ISPs Q
Average UK broadband speed 28.9Mbit/s (Nov 2015) N/A (no data until later this year) Fixed BB performance report (Nov) A
Proportion of online adults who use social networking sites 72% (2014) 73% (2015) Media Literacy Tracker H        
Proportion of people who use their mobile handset to access the internet 61% (Q1 2015) 66% (Q1 2016) Tech Tracker H
TV20152016Source *
Proportion of UK homes with a working TV (source: BARB Establishment Survey) 93% (Q4 2014)  95% (Q4 2015)
(Note: there was a methodology change in Q4 2015)
BARB Q
Number of minutes of TV people aged 4+ watch each day 220 minutes/ 3 hours and 40 minutes (2014 average) 216 minutes / 3 hours and 36 minutes (2015 average) BARB Q
Landline/Mobile20152016Source *
Number of UK residential fixed landlines 25.5m (end of 2014) 25.6m (end of 2015) ISPs Q
Number of fixed landlines in the UK (including ISDN channels) 33.2m (end of 2014) 33.2m (end of 2015) ISPs Q
Market shares of fixed line providers in the UK BT 37% (end of 2014)
Virgin Media 13% (end of 2014)
Others 50% (end of 2014)
BT 37% (end of 2015)
Virgin Media 13% (end of 2015)
Others 50% (end of 2015)
CMR A
Proportion of adults who personally own/use a mobile phone in the UK 93% (Q1 2015) 93% (Q1 2016) Tech Tracker H
Proportion of UK adults with a smartphone 66% (Q1 2015) 71% (Q1 2016) Tech Tracker H
Proportion of adults who live in a mobile-only home 15% (Q1 2015) 14% (Q1 2016) Tech Tracker H
Number of UK mobile subscriptions (including M2M) 89.9m (end of 2014) 91.5m (end of 2015) MNOs Q
Number of 4G mobile subscriptions 23.6 million (end of 2014) 39.5 million (end of 2015) CMR A
Average number of SMS and MMS sent per mobile handset subscription per month 115 (2014) 107 (2015) MNOs Q
Radio20152016Source *
Proportion of radio listeners with a DAB radio in their household 49% (Q1 2015) 55.7% (Q1 2016) RAJAR Q
Proportion of listener hours through a digital platform (DAB, online, DTV) 40% (Q1 2015)  44.1% (Q1 2016) RAJAR Q
Number of radio stations on analogue (excluding community stations) 340 (May 2015)  337 (May 2016) CMR A
Number of national radio stations (analogue and DAB) 25 (May 2015)  41 (May 2016) CMR A
Post20152016Source
Addressed letter revenue £4.3 billion (2014) £4.2 billion (2015) CMR A
Addressed letter volume 12.7 billion items (2014) 12.2 billion items (2015) CMR A

*Review period. A = annual; H = half-yearly; Q = quarterly.